Awards & Accreditations

The RCVS Practice Standards Scheme (PSS) is a voluntary initiative run by the Royal College of Veterinary Surgeons to accredit veterinary practices in the UK. Through setting standards and carrying out regular assessments, the PSS aims to promote and maintain the highest standards of veterinary care. It offers peace of mind to clients of accredited practices and a more informed choice to the animal-owning public.

To become accredited, we volunteer for rigorous assessment every four years and have met a range of minimum standards.

Among other things, we:

• have arrangements in place for 24-hour emergency cover for patients either on site or at another practice
• have appropriately trained staff for all work undertaken
• comply with minimum standards of cleanliness and hygiene
• make clients aware of our arrangements for checking and monitoring patients kept in overnight
• ensure clients are given estimates of costs of treatments and consent to procedures undertaken
• have basic diagnostic and surgical equipment for the work we do, which have been installed and maintained in accordance with health and safety requirements
• have an effective policy for communication with clients

We are also subject to spot-checks between assessments.

The PSS assessors talk to all team members. including the vets, vet nurses and support staff, to make sure procedures are being followed and the whole team is working together to achieve a high level of veterinary care.